Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you provide willingly. This includes your name, company name, email address, phone number, delivery addresses, and specific preferences for your floral needs. We also collect payment details when you place orders, though processing is done securely through our payment partners.

For our corporate clients, we may collect extra business information such as company registration details, preferred delivery timelines, and budget expectations. This helps us deliver a tailored service that aligns with your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to optimize website performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and the overall website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

MarbleHarborCrest respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Procedures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational measures to safeguard it. This encompasses secure data storage, encrypted communications, and restricted access to personal information inside our organization.

Although we deploy robust security measures, no online transmission method is completely secure. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, amend, delete, or limit how your personal information is used.

To exercise these rights, please reach out using the contact details at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.

Data Retention Policies

We keep personal information only as long as needed to deliver our services and meet legal obligations. Retention durations vary based on the data type and the purpose for which it was gathered.

Cookies and Online Tracking

We employ cookies and analogous technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies store your preferences and help assess site performance.

You can manage cookies using your browser settings. Note that turning off some cookies might impact how the site functions. For comprehensive details about our cookie practices, please consult our Cookie Policy.

External Links

Our site may include links to other sites or services. This privacy policy covers only MarbleHarborCrest and our site. We are not liable for the privacy practices of those external sites.

We recommend examining the privacy policies of any third-party sites you reach via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect updates in our practices, offerings, or legal obligations. When substantial changes occur, we will modify the "Last Updated" date at the top of this policy.

We encourage you to check this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.